Are you looking to start a rewarding career with growth potential? If you have great communication skills and enjoy helping people over the phone, we want to hear from you!
Title: Entry-Level Collections Representative
Location: Gibbsboro, NJ 08026
Salary: $18-20/hr to start (future commission with potential of $50-60k/year)
Schedule: Monday-Friday 8:00 AM - 4:30 PM
Job Overview:
We are seeking motivated individuals looking to build a career in collections. While prior collections experience is a plus, we welcome candidates with strong customer service or call center backgrounds who are eager to learn and grow in a new field. If you enjoy speaking with people over the phone, problem-solving, and working in a goal-driven environment, this could be a great opportunity for you!
Responsibilities:
Establish rapport with customers from diverse backgrounds and assist in resolving account balances.
Communicate professionally and effectively to negotiate payment solutions.
Learn and apply basic medical billing terminology (e.g., co-pays, deductibles) as needed.
Read, understand, and interpret account details, including payer denials.
Maintain accuracy and attention to detail when handling account information.
Requirements:
Previous experience in customer service, call center, or phone-based roles.
Strong communication and negotiation skills.
Willingness to learn and develop skills in collections.
Previous experience in collections or medical billing is a plus but not required.
High school diploma or equivalent.
IND38
