PeopleShare is recruiting for a Client Intake Specialist to support a Nonprofit Organization in Philadelphia!
Apply Below!
Client Intake Specialist Job Details:
- Pay: $20.00 per hour
- Type: Contract to Hire
- Schedule: Monday - Friday, 8:30am - 4:30pm (With Paid Lunch Included)
Client Intake Specialist Job Duties:
- Supports case management by obtaining required screening and intake documents used for determining full eligibility and to assist Veteran Participants with application and access to VA and community resources
- Distributes program outreach information to Veteran clients and community agencies
- Collects and safeguards client and partner agency documentation
- Maintains strict client confidentiality in accordance to federal, state, and program laws and guidelines
- Engages veterans/veteran families and/or community sites through walk-in hours and appointments to discuss basic eligibility and services. Answer any questions veterans have about program services.
- Assists veterans in gathering required documentation necessary for application, including proof of veteran status, current proof of income, verification of housing status, identification for all family members and any other pertinent documents.
- Follows-up with veterans after the initial intake sessions to assist as needed in obtaining missing and additional documentation and to determine their continued interest in completing the application.
- Conducts a basic initial assessment of veterans’ situations to determine possible needs and direction once enrolled, e.g., history of substance abuse or mental illness, chronic homelessness, etc.
- Contacts Veterans who are not eligible/enrolled to inform them of the reasons why, the appeal process, and connect them to other resources which can provide support.
Client Intake Specialist Job Requirements:
- Minimum education requirements High School Diploma or equivalent
- Experience in a social service environment, knowledge of veteran services ideal
- Excellent communication and organizational skills
- Ability to multi-task in a customer service environment
- Microsoft office experience (Excel, Outlook, Word)
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
