PeopleShare Norfolk is Hiring!
Benefits Assistant – University HR Department
Norfolk, VA | 🕗 Monday–Friday, 8AM–5PM
Pay: $22.30–$26.30 per hour
PeopleShare is seeking a Benefits Assistant to support the employee benefits area for a prominent university in Norfolk. This role is ideal for someone who is detail‑oriented, customer‑focused, and comfortable handling confidential HR information.
✨ Job Responsibilities
The Benefits Assistant will:
Benefits Administration
Serve as the first point of contact for benefits inquiries from employees.
Provide information on health insurance, retirement, disability, and other benefit programs.
Assist new hires and current employees with completing benefits forms and documentation.
Accurately enter benefit selections into the HR system (Cardinal HCM) within required timelines.
Support open enrollment activities and communicate benefit changes.
Prepare and send FMLA notices; maintain required documentation.
Manage short‑term and long‑term disability processes, including:
Sending required documents
Maintaining medical folders
Communicating with third‑party administrators (ALIGHT/UNUM)
Updating benefit activity logs
Work with Payroll to reconcile Virginia Retirement System (VRS) data and resolve discrepancies.
Administrative Support
Maintain benefits records, tracking logs, and filing systems.
Prepare orientation materials and assist with new hire onboarding.
Respond to employee questions via phone, email, and in person.
Assist with special HR projects such as Benefits Fairs and Employee Service Awards.
Ensure confidentiality and accuracy in all documentation.
Stay current on HR processes, benefit policies, and regulatory updates.
📌 Minimum Qualifications
High school diploma or equivalent (Associate’s degree preferred).
Experience in benefits administration or human resources.
Ability to interpret and follow university and state HR policies.
Strong organizational skills and ability to manage multiple tasks.
Excellent customer service and communication skills.
Ability to work independently with sound judgment, tact, and discretion.
Proficiency with Microsoft Office (Word, Excel).
Experience using HRIS systems (any platform; Cardinal, Access, or similar preferred).
Ability to maintain confidentiality and handle sensitive information.
Comfortable working in a fast‑paced environment with frequent deadlines.
⭐ Preferred Qualifications
Experience in higher education or a Virginia state agency.
Prior HR administrative experience.
Experience supporting benefits, onboarding, or employee services.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND34
