Manufacturing Customer Service Representative
📍 King of Prussia, PA | 💲 $22–$27/hour | 🗓 Monday–Friday, 8 AM–5 PM | Onsite
oin a growing manufacturing team in King of Prussia as a Customer Service Representative and be the front line for building lasting customer relationships. If you’re detail-oriented, thrive in a fast-paced environment, and enjoy solving problems, this could be the role for you!
What You’ll Do
- Manage and prioritize a high volume of incoming calls and emails from customers
- Process customer orders, quotes, credit memos, and needed materials accurately and on time
- Set up new customer accounts, maintain detailed transaction records, and ensure account accuracy
- Build and maintain relationships of trust through clear, professional communication
- Collaborate with internal departments such as Sales and Accounting to resolve issues and discrepancies
- Handle and resolve customer concerns, ensuring follow-up and satisfaction
- Reconcile customer accounts and enter purchase orders with precision
- Meet individual and team service goals while following company policies and procedures
What We’re Looking For
- Proven customer service experience, preferably in a manufacturing or B2B environment
- Strong computer skills in Microsoft Windows and Excel
- Excellent organizational, time management, and prioritization abilities
- Detail-oriented, accurate, and deadline-driven work style
- Strong written and verbal communication skills with all levels of the company
- Flexibility to adapt to changing priorities and work both independently and as part of a team
- Ability to remain calm under pressure and solve problems with minimal supervision
Why You’ll Love It Here
- Competitive pay
- Standard Monday–Friday schedule – weekends off!
- Work onsite in a collaborative team environment
- Opportunity to make a direct impact on customer satisfaction and company success
đź“© Apply today and take the next step in your career as a Manufacturing Customer Service Representative in King of Prussia!
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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