We are seeking an experienced E-Commerce Marketplace Specialist (direct hire) with hands-on e-commerce and logistics experience. The ideal candidate is highly organized, proactive, and comfortable working in a fast-paced environment to support our e-commerce growth across multiple marketplaces.
This role is responsible for coordinating communication between sales and operations, managing order flow, tracking inventory, and ensuring smooth LTL/FTL shipping execution.
Monday - Friday, Onsite, $55,000 - $65,000/yr in Monroe, NJ
Key Responsibilities:
Coordinate communication between the E-commerce Sales team, S&OP, and Operations Warehouse team.
Create shipments in Amazon Seller Central and Walmart Seller Center.
Document and share shipment information across teams, and maintain a database of all shipments.
Create and print all outbound labels.
Track and troubleshoot in-transit shipments to ensure inventory is regularly available.
Enter transfers into the ERP system and ensure inventory is flowing through locations correctly.
Follow up on outstanding shipments, open issues, and shortages/inventory reconciliation.
Coordinate with the Warehouse and E-commerce teams to meet strict shipment timelines.
Coordinate with the Shipping department to ensure all orders are picked up timely.
Serve as the main point of contact cross-functionally for all direct-to-consumer customer channel orders.
Drive process improvements that facilitate ease of communication and efficiency between teams.
Support the department with weekly, monthly, and quarterly reporting needs.
Qualifications:
Practical experience in an office, clerical, shipping, or 3PL e-commerce environment is required.
Strong understanding of e-commerce marketplaces, particularly Amazon and Walmart.
Ability to work cross-functionally with strong written and verbal communication skills.
Excellent technical aptitude, intellectual curiosity, and a thirst for innovation.
Highly organized, accurate, quick learner, and proactive with a positive attitude.
Strong critical-thinking, inventory management, and complex case resolution abilities.
Ability to learn new tools and technology quickly to support the business.
Education & Experience Requirements:
High School Diploma or equivalent required; background in supply chain or business logistics preferred.
Minimum 1+ years of experience in e-Commerce with prior experience supporting Amazon Seller Central.
Minimum 2+ years of experience in logistics/shipping with prior experience handling LTL/FTL shipments.
Experience with Walmart Marketplace and Walmart Fulfillment Services (WFS) preferred.
Proficiency with Microsoft Excel and experience with ERP systems (Microsoft Dynamics 365 Business Central preferred).
Strong analytical background for managing order flow and digital shelf growth reporting.
Benefits Package & Employee Programs:
Comprehensive Medical, Dental, and Vision Insurance.
Free Life and Disability Insurance.
Health and Dependent Care Flexible Spending Accounts.
401k with a 3% company match and annual employer discretionary contribution.
Paid vacation, holidays, and sick time.
Employee Assistance Program and access to on-demand pay.
Paid parental leave and Referral Program with a cash bonus.
Education Assistance (both college degrees and professional certifications).
Corporate discounts on cell phones, movie tickets, gym memberships, and more.
IND8
