Customer Service & Warehouse Associate
Location: Crofton, MD 21114
Compensation: $20.00+ per hour (Commensurate with experience)
Schedule: Monday – Friday | 7:30 AM – 4:00 PM (Mandatory overtime as required)
Employment Type: Full-time, Direct Hire
Position Overview
We are seeking a versatile Customer Service & Warehouse Associate to support our dual operations in Crofton. This role requires a professional individual capable of managing front-line client interactions while simultaneously executing essential warehouse logistics. The ideal Customer Service & Warehouse Associate will balance administrative accuracy with physical operational tasks.
Core Responsibilities
Administrative & Client Support (50%)
Serve as the primary point of contact for walk-in and phone-in customers, ensuring a professional service experience.
Process and manage customer orders with high accuracy using Microsoft Office and QuickBooks.
Provide technical product information and resolve customer inquiries efficiently.
Maintain an organized and professional front-office environment.
Warehouse & Logistics (50%)
Execute order fulfillment through precise picking, packing, and staging of materials.
Operate specialized fabrication equipment for custom product orders (Training provided).
Safely manage inbound and outbound shipments using a sit-down forklift.
Conduct routine inventory cycle counts and maintain warehouse safety standards as a Customer Service & Warehouse Associate.
Candidate Qualifications
Reliability: Proven track record of punctual and consistent attendance.
Technical Proficiency: Experience with Microsoft Office; QuickBooks experience is highly preferred.
Physical Capability: Ability to remain active in a warehouse environment and lift materials as required for a Customer Service & Warehouse Associate.
Communication: Strong verbal and written communication skills; bilingual (English/Spanish) is a plus.
Certification: Previous forklift experience is preferred, though training is available for the right candidate.
Compensation and Benefits
Pay Rate: Starting at $20.00+ per hour for the Customer Service & Warehouse Associate role.
Payment Schedule: Reliable weekly pay every Friday.
Referral Program: $50 bonus for successful employee referrals.
Growth Opportunity: Clear path for long-term career advancement and skill development.
Apply Today: Join the PeopleShare team as our next Customer Service & Warehouse Associate. We are conducting immediate interviews for qualified candidates.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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