PeopleShare is now hiring a Patient Support Specialist!
Location: Whippany, NJ
Type: Temp (potential to convert to perm) – initial contract through 12/31
Schedule: Monday–Friday, several shifts open
Pay Rate: $19-21/hr.
Job Responsibilities:
Handle inbound and outbound calls with patients, physicians, and pharmacies to support access to care and reimbursement needs.
Provide empathetic, high-level customer service ensuring patients understand program benefits and medication adherence support.
Process claims as needed and escalate issues to internal teams (Program Management, IT, Contact Center support).
Deliver a “white glove” service experience to guide patients through copay assistance programs from start to finish.
Maintain professionalism, teamwork, and accuracy in a fast-paced healthcare environment.
Requirements:
1+ years of healthcare, case management, or high-volume contact center experience (preferred).
Experience with pharmacy benefits, health insurance, or medical billing (a plus).
Strong Excel skills and familiarity with call center software (Five9, In-Contact, or similar).
Bilingual (English/Spanish) a plus.
Excellent communication skills (written and verbal).
Customer-focused, empathetic, and team-oriented mindset.
Apply today to be considered for the Patient Support Specialist role, looking forward to connecting with you!
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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