Entry Level Collection Representative – No Experience Needed, Full Training Provided!
PeopleShare is hiring Entry Level Collection Representatives for a family-owned financial services company in Delaware with over 30 years in the industry! Whether you’re a recent graduate eager to start your career or a retail/fast food professional looking to grow, this is your chance to join a supportive team that values employee appreciation and team-building.
In this role, you’ll assist customers with resolving debts while delivering top-notch customer service—no experience required, full training provided! Competitive pay, career advancement opportunities, and a welcoming culture make this the perfect place to build your future. Bilingual candidates and recent grads are strongly encouraged to apply!
Details for the Entry Level Collection Representatives:
- Pay Rate: $16/hour with an increase upon conversion *Plus uncapped monthly bonuses and paid holidays!*
- Schedule: Monday- Friday 8am-5pm, at least 2 nights a week 12pm-9pm, and rotating Saturdays 8am-12pm
- Full Benefits, 401K, and PTO after a probationary period
Job Responsibilities for the Entry Level Collection Representatives:
- Achieve department standards and goals set by management regarding continuous efforts to contact clients and collect on debtor accounts
- Work minimum number of accounts per hour as set by management
- Set up suitable payment arrangements once contact with a debtor has been made
- Follow up on all accounts until the debt is paid, settled, cure from delinquency, or deemed uncollectible by management
- Perform all phases of skip tracing work
- Keep accurate records and documentation of activity on accounts that have been worked through in accordance of the policies and procedures set forth by the company
- Adhere to and abide by all regulations set forth by the FDCPA (Fair Debt Collection Practices Act)
- Complete any other duties set forth by the General Manager or Section Manager
Job Requirements for the Entry Level Collection Representatives:
- High School Diploma required
- Good oral communication, and organization skills
- Basic computer skills required
- Customer service experience required
- Required to work 40 hours a week, including two night shifts a week
- Required attendance and completion of training program
Bonuses and Perks for the Entry Level Collection Representatives:
- Great benefits, PTO, Holiday pay, team celebrations and prizes!
- Eligible for earning monthly bonuses day 1
- Team environment!
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Delaware (DE) - New Castle, Newark, and Wilmington. We have openings for warehouse associate, assembly, production, forklift order puller, forklift, machine operators, maintenance mechanics, receptionist, data entry, customer service, concierge representative, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, contact center agents, and office managers.
PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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