Be the Hub That Keeps It All Moving! Join Our Team as a Service Dispatcher & Make an Impact Every Day! ??
Are you highly organized, quick on the phones, and great at juggling schedules? We’re looking for a proactive Service Dispatcher to coordinate technicians, manage service calls, and be the friendly voice our customers count on. Step into a vital role where no two days are the same—and your work keeps everything running smoothly.
Job Title: Dispatcher/CSR
Pay Rate: $21.63 - $25/HR
Schedule: Monday - Friday 7AM to 4PM
Why PeopleShare?- Medical benefits after 30 days
- More local offices than other agency, so if you would relocate we could be a resource for you
- Weekly pay through direct deposit
- Earn referral bonuses
Dispatcher/CSR Job Description:
Handle & Schedule Service Calls – Receive and dispatch customer requests, ensure quick response times, and coordinate technician assignments based on urgency and skillset.
Create & Manage Work Orders – Accurately enter job details, verify customer info, and keep dispatch boards and customer portals up-to-date.
Customer-Focused Communication – Maintain professional, timely updates with clients, conduct follow-ups, and help build strong long-term relationships.
Coordinate Preventive Maintenance – Oversee service agreements, schedule recurring maintenance, and track job completion with the service team.
Support Project Quotes & Repairs – Schedule manpower for small repair jobs and coordinate with sales/estimators to ensure timely delivery of parts and labor.
Dispatcher/CSR Job Requirements:
- Strong Organizational Skills
- Strong Communication Skills- When in doubt, over communicate.
- Required Computer Skills- MS Outlook, Word, Excel and Timberline- Service Mgmt.
- Ability to write reports, business information and respond to questions from customers, field technicians, and supervisors.
- High School Diploma or GED required.
- Minimum of two years data entry experience.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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