Job Title: Field Technician / Inside Sales Representative
Location: Pottstown, PA (Confidential Company)
Pay Rate: up to $60,000
Schedule: Monday - Friday, 8:30 AM - 5:00 PM
Travel Requirement: 20-25% travel within the US (typically 1 day to site, 1 day at site, 1 day travel back – all hours compensated)
Company Overview:
A well-established company specializing in liquid phase heat transfer and hot oil systems. With a focus on cost-effective, user-friendly alternatives to synthetic heat transfer fluids, we prioritize exceptional technical support and comprehensive system analysis to address customer challenges with hot oil heaters and systems.
Job Summary:
We are seeking a mechanically inclined Field Technician & Hybrid Inside Sales Representative to join our team. This unique role combines technical expertise and customer interaction, requiring a proactive, service-oriented individual willing to travel and support customers both on-site and remotely.
Key Responsibilities:
Field Technician (20%)
Conduct technical walk-throughs at customer sites to assess system requirements for oil changes and other services.
Perform detailed evaluations of hot oil systems, providing insights and recommendations for maintenance and optimization.
Collaborate with customers to ensure a clear understanding of their needs and requirements.
Inside Sales Representative (80%)
Follow up on warm leads from the ACT database and build relationships with existing customers.
Provide technical support and product recommendations via phone and email.
Prepare quotes and proposals tailored to customer needs.
Proactively reach out to customers to address inquiries and identify new business opportunities.
Maintain detailed records of customer interactions and follow-ups in the CRM system.
Requirements:
2-3 years of experience with HVAC coils and heat exchangers.
Mechanical aptitude and ability to troubleshoot mechanical systems.
Experience reading and interpreting P&ID prints preferred.
Valid driver's license and willingness to travel as needed.
Strong customer service and communication skills.
PC skills, including data entry and CRM software (experience with ACT database preferred).
Top 5 Traits of the Ideal Candidate:
HVAC coil experience
Heat exchanger experience
Mechanically inclined
Valid driver’s license
Strong PC and data entry skills
Application Process:
Interested candidates are encouraged to submit a resume and complete the interview process to be considered for this role.
IND2
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
