PeopleShare is looking for experienced Customer Service Representatives to join a dynamic team in Malvern, PA! This position involves providing exceptional service while handling a variety of customer inquiries and administrative tasks. If you are a proactive, customer-focused professional who thrives in a fast-paced environment, we’d love to hear from you!
Customer Service Representative Job Details:
- Schedule:
- Training (1-week): Monday – Friday, 9:00 – 6:00 pm
- Schedule after training: Tuesday – Friday, 9:00 am – 6:00 pm, Saturday, 8:00 am – 4:30 pm
- Pay Rate: $20
Customer Service Representative Job Description:
- Answer a high volume of incoming calls and route them accordingly
- Must be able to handle multiple phone lines and calls simultaneously
- Schedule appointments for our customers
- Make a high volume of outgoing calls to confirm consultations, installations and other items with our clients daily and as needed
- Process customer payments through electronic processing and our database
Customer Service Representative Job Requirements:
- Problem Solving
- Self Directed, we know what needs to be done we need you to take the reins and do it!
- Professional phone etiquette and demeanor
- Conflict Resolution; handle difficult situations and think on your feet to address client needs
- Must be able to multi-task in a fast paced environment
- Able to utilize Microsoft Word & Excel
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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