Warehouse Customer Service Representative
📍 Full-Time | Monday-Friday | 6:00 AM - 2:30 PM (or until work is finished) 💲 $20.00 per hour
Join Our Growing Team as a Warehouse Customer Service Representative!
Are you an organized, customer-focused professional who thrives in a fast-paced logistics environment? We are currently seeking a Warehouse Customer Service Representative to be the vital link between our customers, warehouse operations, and transportation partners. If you have strong communication skills, exceptional attention to detail, and enjoy problem-solving, this Warehouse Customer Service Representative opportunity may be the perfect fit for you.
As a Warehouse Customer Service Representative, you will play a critical role in ensuring smooth daily operations by coordinating shipments, managing customer inquiries, processing documentation, and maintaining accurate records. Our ideal Warehouse Customer Service Representative is dependable, detail-oriented, and committed to delivering outstanding customer service.
What You'll Do
As a Warehouse Customer Service Representative, your responsibilities will include:
- Responding to customer inquiries regarding shipments, inventory, order status, and work orders.
- Scheduling inbound and outbound appointments using the Dock Management System (DMS).
- Coordinating communication between customers, brokers, freight forwarders, warehouse operations, and accounting teams.
- Processing and verifying invoices for accuracy.
- Generating shipping paperwork and maintaining organized records.
- Tracking orders from receipt through completion.
- Researching discrepancies and processing approved credits and debits.
- Accurately entering orders into the Warehouse Management System (WMS).
- Providing administrative support and assisting with team coverage when needed.
What We're Looking For
Successful Warehouse Customer Service Representative candidates will possess:
- 2+ years of customer service experience, preferably in a warehouse, logistics, transportation, or distribution environment.
- Strong proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
- Excellent organizational, clerical, and multitasking abilities.
- Strong written and verbal communication skills.
- Ability to work effectively as part of a team.
- Exceptional attention to detail and accuracy.
- Ability to perform under pressure while maintaining a positive attitude.
- Ability to pass a math assessment, background check, and drug screening.
Work Environment
This Warehouse Customer Service Representative position is primarily office-based within a warehouse setting and includes:
- Frequent use of computers, telephones, and office equipment.
- Extended periods of sitting.
- Occasional lifting of up to 20 pounds.
- Adherence to company safety policies and required PPE standards.
Why Join Us?
✔ Stable Monday-Friday schedule
✔ Competitive hourly pay at $20.00 per hour
✔ Supportive team-oriented environment
✔ Opportunity to build a career in logistics and supply chain operations
✔ Fast-paced workplace where your contributions make a difference every day
If you're ready to excel as a Warehouse Customer Service Representative and become an essential part of a growing operation, we encourage you to apply today! Your next career opportunity starts here. 🚛📦✨
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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