$21/Hour for a Customer Service Representative in Pottstown, PA!
Pay Rate: $21/hour
Monday - Friday, 8:00 AM - 5:00 PM
- Serve as the primary point of contact for customers via phone and email.
- Process customer orders, quotes, returns, and credits.
- Coordinate with sales representatives, warehouse personnel, and production teams to ensure on-time delivery.
- Respond to inquiries regarding product availability, pricing, shipping status, and technical documentation.
- Maintain accurate customer records within the company's ERP/CRM systems.
- Resolve customer concerns and escalate issues when necessary.
Qualifications
- Previous customer service, inside sales, or order-entry experience.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office applications.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- Experience with ERP systems such as SAP, Oracle, or similar platforms is often preferred.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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