Lab Instrument Service Specialist
Location: Germantown, MD
Salary: $85,000 - $95,000 annually
Employment Type: Full-Time
Position Overview
We are seeking a skilled Lab Instrument Service Specialist to support the maintenance, calibration, troubleshooting, and repair of laboratory instrumentation and analytical equipment. This role is responsible for ensuring optimal equipment performance, minimizing downtime, and supporting laboratory operations through preventative maintenance, qualification, and documentation activities.
Key Responsibilities
- Perform preventative maintenance (PM) on analytical instruments and laboratory equipment.
- Develop and maintain PM schedules and programs for new and existing equipment.
- Install, configure, and qualify laboratory instrumentation, including performance qualification (PQ) activities.
- Diagnose, troubleshoot, and repair laboratory equipment to maintain operational efficiency.
- Monitor equipment performance and investigate recurring failures to identify corrective actions.
- Develop and execute testing procedures and maintenance strategies.
- Maintain accurate equipment records and documentation in accordance with regulatory and company standards.
- Manage inventory of instrument consumables, spare parts, and service components.
- Coordinate with laboratory personnel to ensure equipment reliability and compliance.
Qualifications
- Associate degree (or 60+ college credit hours) in a scientific, technical, engineering, or related field with at least 2 years of relevant experience; or
- Bachelor's degree in a scientific, technical, engineering, or related field.
- Experience performing maintenance, calibration, troubleshooting, and repair of laboratory instrumentation.
- Strong understanding of laboratory equipment operation and performance requirements.
- Hands-on experience with analytical instruments such as:
- HPLC systems
- Mass spectrometers
- Automated liquid handling systems
- Other laboratory analytical equipment
- Strong problem-solving, organizational, and documentation skills.
- Ability to work independently and manage multiple priorities.
Preferred Experience
- Experience in pharmaceutical, biotechnology, contract research, or laboratory environments.
- Familiarity with qualification protocols, instrumentation compliance requirements, and laboratory quality standards.
- Knowledge of computerized maintenance management systems (CMMS) is a plus.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off, sick leave, and paid holidays
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Company-paid life insurance, AD&D, short-term disability, and long-term disability coverage
- Employee Assistance Program (EAP)
- Professional development and career advancement opportunities
- Collaborative and team-oriented work environment
This is an excellent opportunity for a technically skilled professional who enjoys working with complex laboratory instrumentation and supporting critical scientific operations in a fast-paced environment.
