Job Title: Service Dispatcher
Pay Rate: Up to $30/hr
Schedule: Monday - Friday 7AM to 4PM
Location: Newport News, VA On-Site
Why PeopleShare?
- Medical benefits after 30 days
- More local offices than other agency, so if you would relocate we could be a resource for you
- Weekly pay through direct deposit
- Earn referral bonuses
Dispatcher Job Description:
Handle & Schedule Service Calls – Receive and dispatch customer requests, ensure quick response times, and coordinate technician assignments based on urgency and skillset.
Create & Manage Work Orders – Accurately enter job details, verify customer info, and keep dispatch boards and customer portals up-to-date.
Customer-Focused Communication – Maintain professional, timely updates with clients, conduct follow-ups, and help build strong long-term relationships.
Coordinate Preventive Maintenance – Oversee service agreements, schedule recurring maintenance, and track job completion with the service team.
Support Project Quotes & Repairs – Schedule manpower for small repair jobs and coordinate with sales/estimators to ensure timely delivery of parts and labor.
Dispatcher Job Requirements:
- Previous high-volume dispatcher expereince required.
- Strong Organizational and Communication Skills
- Required Computer Skills- MS Outlook, Word, Excel and Timberline.
- Ability to write reports, business information and respond to questions from customers, field technicians, and supervisors.
- High School Diploma or GED required.
- Minimum of two years data entry experience.
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