PeopleShare is now hiring for a Warranty Claims Coordinator! Responsible for processing warranty claims, coordinating with customers and internal teams, and ensuring timely resolutions. Requires 1–3 years of experience, strong communication skills, and attention to detail. Warranty software or CRM experience a plus.
Title: Warranty Claims Coordinator
Schedule: Monday - Friday 8am-5pm
Pay: $19/hr
Warranty Claims Coordinator Daily Responsibilities:
- Review and process warranty claims in accordance with company policies and manufacturer guidelines.
- Communicate with customers, vendors, and internal teams to gather necessary documentation and resolve warranty-related inquiries.
- Verify claim eligibility by assessing product defects, service records, and warranty coverage terms.
- Maintain accurate records of warranty claims, approvals, denials, and resolutions.
- Coordinate with technicians and service teams to ensure proper documentation and claim validation.
- Track warranty parts and replacements, ensuring timely processing and delivery.
- Analyze warranty trends and provide reports to management for process improvements.
- Collaborate with accounting teams to process warranty reimbursements and chargebacks.
- Address disputes and escalate complex warranty issues when necessary.
- Stay up to date with industry regulations, warranty policies, and best practices.
Warranty Claims Coordinator Job Requirements (I.e. education/years’ experience/software/industry or position experience):
- Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
- Experience: 1-3 years of experience in warranty claims, customer service, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in data entry and record-keeping.
- Ability to multitask and manage high-volume claims efficiently.
- Familiarity with warranty management software and CRM systems is a plus.
- Detail-oriented with a commitment to accuracy and compliance.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment.
