Now Hiring: Medical Operations Call Center Representative
Ready to make a difference in people’s lives every day? Join our dynamic Medical Operations team and help deliver critical support to patients across the globe. We’re on the lookout for detail-driven, compassionate individuals who thrive under pressure and bring a positive attitude to every challenge.
This isn’t your average call center role—here, you’ll be at the heart of essential healthcare coordination. Whether it’s managing urgent service requests, supporting global travelers, or ensuring smooth medical operations, your work will matter.
Why You’ll Love This Role:
You’ll be part of a high-impact team that keeps medical operations running 24/7.
Your communication and organizational skills will shine in a role that truly helps others.
You’ll join a fast-paced, supportive environment that values precision and empathy.
Position: Operations Coordinator
Pay: $18/hour
Schedule:
Three 13-hour shifts per week - Nights and weekends required (rotating schedule after training) - Training Schedule: 9 AM – 5 PM (Monday–Friday) Flexible availability a must
Key Responsibilities:
Coordinate incoming assistance requests with accuracy and urgency.
Work with multilingual, emergency-certified professionals in a 24/7 operations center.
Respond to travel and medical-related inquiries with professionalism and empathy.
Log and manage case details using Case Management Software (CMS).
Act as the first point of contact for clients—both emergency and non-emergency.
Maintain operational readiness and assist with administrative tasks.
Communicate effectively with clients, providers, and internal teams.
What You Bring to the Team:
2–3 years in customer service or a similar field—or equivalent education/experience.
Arabic language skills heavily preferred; bilingual candidates highly encouraged to apply.
Clear, confident communication and active listening abilities.
Excellent organizational and multitasking skills, especially under pressure.
Cultural awareness and a global mindset.
Proficiency in Microsoft Office or similar tools.
A calm, focused approach in high-stress situations.
Flexibility to work holidays, nights, weekends, and occasional overtime as needed.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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