PeopleShare is currently hiring an Inbound Support Agent for our Business Processing Solutions Client in Philadelphia, PA!
Apply Below!
Position Overview:
The Call Center Rep will handle inbound calls related to parking violations (around 100+ calls per day).
The role requires accuracy, confidentiality, and the ability to multitask while meeting departmental standards.
Call Center Rep Job Details:
- Schedule: Monday-Friday / FULL TIME / IN OFFICE with in the hours of 8AM-8:00PM and the 4th Saturdays of every month 8:30AM-12:00PM.
- Pay Rate: $16.50 per hour
- Type: Contract to Hire Role!
Call Center Rep Job Description:
- Handle 100+ inbound calls daily regarding parking violations, providing accurate information and support.
- Update citizen records, research violations, schedule hearings, and escalate issues to the appropriate department.
- Maintain confidentiality and ensure a high level of accuracy while performing multiple tasks in a fast-paced environment.
Call Center Rep Job Requirements:
- High School or GED required.
- Minimum of 2 years of related experience.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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