PeopleShare is currently hiring for Customer Service Billing Representatives in the Lancaster, PA area!
Job Details for Customer Service Billing Representatives:
- Schedule: Fully in Office- Monday- Friday. 8:00 am- 4:30pm OR 7AM to 330PM
- Pay Rate: $16.00 to $19.00 per Hour
- Weekly Pay via direct deposit!
- Strong benefits:
- Medical
- Dental
- Vision
- Retirement
- Temp for minimum 6 months then possibility for permanent employment + raises!
Responsibilities:
- Prepare, generate, and send accurate invoices to clients in a timely manner.
- Review and verify billing data for completeness and accuracy, ensuring compliance with company policies and client contracts.
- Manage and maintain up-to-date records of all account balances and billing activities.
- Coordinate with the Accounts Receivable team to track payments, identify discrepancies, and assist with collections.
- Reconcile customer accounts, address billing inquiries, and provide solutions for billing discrepancies.
- Process adjustments, credits, and refunds as required, following established procedures.
- Communicate with internal departments and clients to resolve billing issues, clarifying billing policies and procedures as necessary.
- Maintain billing software and ensure that all data is correctly input and updated.
- Generate and analyze billing reports to monitor performance metrics and improve billing efficiency.
- Assist with month-end and year-end closing procedures and participate in financial audits related to billing.
- Support process improvements to streamline billing operations and increase accuracy.
Qualifications:
- Proven experience as a Billing Specialist, Finance Assistant, or in a similar role.
- Proficiency in billing software, MS Office, particularly Excel, and familiarity with accounting principles.
- Strong attention to detail and excellent organizational skills.
- Ability to communicate effectively with clients and internal teams.
- Ability to handle confidential information professionally.
- High school diploma or equivalent; additional certification in finance or accounting is a plus.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in the central Pennsylvania (PA) area - Harrisburg, Camp Hill, Lemoyne, York, Lancaster, Carlisle, Chambersburg, Middletown, Leola, Shippensburg, Ephrata and Mechanicsburg, as well as northern Maryland (MD) - Hagerstown, Maugansville, Williamsport, Boonsboro, Smithsburg, and Hancock. We have openings for receptionist, data entry, customer service, customer service associate, customer service representative, customer service specialist, call center customer service, collections, office managers, call center, call center associate, call center representative, call center agent, call center specialist, call center generalist, medical administrative assistant, medical customer service, medical secretary, medical receptionist, medical customer service, medical intake, medical billing, medical billing associate, medical billing specialist, medical billing member, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare and its affiliates (Best Practices and Reliance Staffing) provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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