📢 Now Hiring: Customer Service Representative (Order Management)
💵 Pay: $22.00 - $24.50/hr
📅 Schedule: Monday-Friday | 8:00 AM-4:30 PM
⏳ Type: Temp-to-Hire
PeopleShare is hiring for a growing manufacturing company seeking an experienced Customer Service Representative with a strong order processing and order management background.
If you have experience managing customer orders inside an ERP system and enjoy working with Sales, Operations, and Production teams to ensure orders are fulfilled accurately and on time, we'd love to hear from you!
What You'll Do
✅ Process and manage customer orders from entry through fulfillment
✅ Review purchase orders for pricing, delivery dates, terms, shipping details, and accuracy
✅ Enter and update orders within an ERP system
✅ Provide customers with order status, delivery updates, and product information
✅ Coordinate with Sales, Production, Engineering, Warehouse, and Credit teams to resolve order issues
✅ Maintain customer records and documentation
✅ Process returns, credit memos, credit applications, and related transactions
✅ Monitor open orders and ensure timely follow-up
What We're Looking For
✔ 2+ years of B2B customer service, order processing, order management, or sales support experience
✔ Strong ERP experience required
✔ SAP experience highly preferred
✔ Experience handling customer purchase orders from start to finish
✔ Manufacturing, industrial, or distribution industry experience preferred
✔ Strong attention to detail and ability to manage multiple priorities
✔ Excellent communication and organizational skills
Preferred Experience
⭐ Order Entry
⭐ Order Management
⭐ Sales Support
⭐ ERP Systems
⭐ SAP
⭐ Manufacturing or Distribution Environment
Work Environment
🏢 Open office setting within a manufacturing environment
👔 Business Casual Attire
Interview Process
📍 One onsite interview with the hiring manager
Ready to join a team where your order management expertise makes an impact? Apply today with PeopleShare! 🚀
IND30
