Collections Account Manager (Mid-Level)
We’re looking for an experienced Collections Account Manager to join our team! This role is a great fit for someone who’s comfortable managing collections accounts, working directly with customers to find payment solutions, and staying organized in a fast-paced, goal-driven environment. Candidates for the Collections Account Manager position must have some previous collections experience. If you’ve got a strong handle on account management and enjoy hitting targets, you’ll fit right in here.
Applicants for the Collections Account Manager position, please respond directly to this posting or call the office at 302-455-1300 for immediate consideration!
Schedule for the Collections Account Manager:
- Monday–Friday: 8:00 AM – 5:00 PM
- 2 evening shifts/week (12:00 PM – 9:00 PM)
- Rotating Saturdays: 8:00 AM – 12:00 PM
- Full-time (40 hours/week)
Compensation & Benefits
- $16/hour (increase upon conversion)
- Uncapped monthly bonuses (Day 1 eligibility)
- Paid holidays, PTO, and 401(k)
- Full benefits after probation
- Team incentives and recognition programs
Key Responsibilities for the Collections Account Manager:
- Manage and resolve delinquent accounts
- Meet call volume and collections targets
- Negotiate payment plans and settlements
- Follow up until account resolution
- Perform skip tracing and update accounts
- Document all activity accurately
- Ensure FDCPA compliance
Qualifications for the Collections Account Manager:
- ✅ Direct collections experience as an Account Manager (required)
- High School Diploma or equivalent
- Strong communication and negotiation skills
- Organized with ability to manage multiple accounts
- Basic computer skills
- Ability to work required schedule
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Delaware (DE) - New Castle, Newark, and Wilmington. We have openings for warehouse associate, assembly, production, forklift order puller, forklift, machine operators, maintenance mechanics, receptionist, data entry, ENTRY LEVEL COLLECTIONS REPRESENTATIVES, customer service, concierge representative, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, contact center agents, and office managers.
PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. IND9
