Resolve With Purpose — PeopleShare is now hiring Collections Specialists!
Collections Specialist Details:
- Schedule: Monday–Friday between 7:30 AM and 6:00 PM
- One Saturday per month required
- Pay Rate: $22–$26/hour
- Contract-to-Hire Opportunity
Collections Specialist Responsibilities:
- Utilize strong interpersonal and persuasion skills to maintain a positive Credit Union image during difficult conversations
- Communicate with members regarding delinquent accounts, answering questions and resolving complaints with professionalism
- Manage bankruptcy-related processes, including reviewing files, validating proceedings, and identifying potential fraud
- Work with bankruptcy attorneys and courts to negotiate prompt recovery of collateral
- Monitor loans to ensure members in bankruptcy maintain appropriate insurance coverage to protect Credit Union assets
- Apply knowledge of loan policies, procedures, documentation requirements, and bankruptcy law to minimize losses
- Manage projects independently while working efficiently under pressure
- Maintain accurate notes, documentation, and records of all communications
Collections Specialist Requirements:
- High school diploma or GED
- Previous collections experience required (banking or credit union environment strongly preferred)
- Strong understanding of loan processes and bankruptcy concepts
- Excellent verbal and written communication skills
- Ability to stay calm, professional, and solution-focused in high-stress interactions
- Strong problem-solving skills and the ability to work independently
- Reliable, organized, and capable of managing multiple priorities
- Ability to build rapport and communicate effectively with members, attorneys, and internal teams
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include administrative assistant, receptionist, human resources, customer service, account manager, account specialist, banker, banker, banker, banking, banking, collections, collections, teller, teller, accounts payable clerk, accounts receivable clerk, customer service, office manager, call center, and banker.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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