We’re looking for someone who’s organized, people‑friendly, and ready to jump in and help keep things running smoothly. As an Assistant Property Manager, you’ll support day‑to‑day operations, help residents with their needs, and make sure the office stays on track. If you enjoy a mix of admin work, customer service, and being the go‑to person when things need to get done, this could be a great fit.
Title: Assistant Property Manager
Job Details:
Schedule: Monday - Friday 8:30am - 5:00pm
Pay Rate: $21/hr
Job Description:
Reporting to the Property Manager, the Assistant Property Manager supports the daily operations of Low‑Income Housing Tax Credit (LIHTC) communities and other housing properties managed by the organization.
Position Responsibilities:
Tenant Management & Recertifications
- Conduct initial, annual, and interim recertifications in a timely and accurate manner.
- Issue leases, conduct move‑in orientations, review lease terms, and assist with new resident onboarding.
- Enforce lease provisions and recommend lease cancellations as appropriate.
- Ensure full occupancy and coordinate unit turnovers to minimize rental income loss.
- Monitor resident rent accounts, conduct counseling sessions, and recommend legal action for delinquent accounts.
Inspections & Property Oversight
- Perform periodic inspections of buildings, units, and grounds, recommending corrective action when necessary.
- Monitor monthly apartment inspections, housekeeping issues, and conduct follow‑up inspections.
- Oversee property inventory and ensure accurate documentation.
- Respond to after‑hours emergency situations when needed.
Compliance & Documentation
- Ensure compliance with HUD occupancy standards and LIHTC requirements.
- Conduct quality assurance checks on resident files, including move‑ins, move‑outs, recertifications, interims, and work orders.
- Submit required HUD documentation to applicable systems.
- Maintain and update office records, resident files, and related documentation.
Resident Relations & Issue Resolution
- Investigate and resolve resident complaints, including disturbances, housekeeping issues, and liability concerns.
- Maintain accurate records of incidents, resident interactions, and follow‑up actions.
- Provide excellent customer service as a primary point of contact for residents, visitors, and vendors.
Administrative & Office Support
- Answer phones, greet visitors, and manage incoming/outgoing mail.
- Prepare reports, correspondence, and general administrative documents.
- Support meetings, events, and Resident Council operations when requested.
- Observe all safety rules and perform other duties as assigned.
Job Requirements
- Working knowledge of public housing management practices, federal/state/local regulations, HUD guidelines, and LIHTC requirements.
- Strong understanding of tax credit management concepts.
- Familiarity with social and community service programs.
- Excellent administrative, organizational, verbal, and written communication skills.
- Ability to make accurate mathematical calculations.
- Proficiency in computer use, including email, document management, and standard office software.
- Ability to multitask, stay detail‑oriented, and prioritize work efficiently.
- Availability for occasional after‑hours or weekend activities; must be reachable during emergencies.
- Strong judgment, decision‑making ability, and capability to work independently.
- Professional interpersonal skills to maintain effective relationships with staff and residents.
- Valid Virginia driver’s license required and must be maintained throughout employment.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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