PeopleShare has an full-time direct-hire opening in Vineland, NJ with a non-profit organization that assists veteran's with housing.
Title: Program Coordinator
Location: Vineland, NJ 08360
Position Type: Full-Time, Direct Hire
Schedule: Monday-Friday, 8:30 AM - 4:30 PM
Travel: 30–60%
Salary: $70,000/year
About the Role
The Program Coordinator plays a key role in ensuring high-quality service delivery for veterans through rigorous quality assurance, data accuracy, and program support. This role requires strong case management knowledge, attention to detail, and the ability to identify and implement program improvements.
The coordinator works closely with the Program Manager and program staff to support compliance, documentation standards, financial processing, and program effectiveness.
Key Responsibilities
- Report directly to the Program Manager.
- Provide guidance and training to program staff on best practices in documentation, compliance, and ethical conduct.
- Conduct thorough quality assurance reviews of case files for accuracy, completeness, and compliance with internal and regulatory requirements.
- Manage the Temporary Financial Assistance (TFA) process and collaborate with finance to ensure accurate and timely processing of financial requests.
- Input data into funder‑approved data systems and online databases with accuracy and consistency.
- Analyze program data, identify trends, and proactively address risks to improve program outcomes.
- Develop and implement quality improvement initiatives in partnership with the BVH Program Manager.
- Serve as a resource to staff and contribute to overall program success.
- Build and maintain relationships that support program goals.
- Attend community meetings, outreach events, and internal/external trainings as needed.
- Perform additional duties as assigned.
Client Service Expectations
- Support staff with professionalism and respect.
- Interact with clients and family members with empathy, courtesy, and confidentiality.
- Respond to calls and inquiries promptly and accurately.
- Maintain a positive and professional demeanor in all interactions.
Required Qualifications
- Bachelor’s degree.
- Background in social services or non‑profit environments.
- Experience working with grant‑funded programs (veteran housing services preferred).
- Experience supporting diverse and low‑income populations.
- Strong computer skills, including Microsoft Office (especially Excel), Adobe Acrobat, and basic accounting spreadsheets.
- Familiarity with database systems.
- Excellent organizational, communication, and time‑management skills.
- Ability to work independently and collaboratively.
- Valid driver’s license, clean driving record, and auto insurance.
Core Competencies
- Problem Solving: Able to identify issues, analyze information, and develop effective solutions.
- Oral Communication: Communicates clearly and confidently.
- Management & Leadership: Supports planning, decision-making, and staff development.
- Judgment: Makes sound decisions in a timely manner.
- Planning/Organizing: Prioritizes tasks, manages time efficiently, and plans effectively.
Physical Requirements & Work Environment
- Occasional walking, sitting, standing, bending, balancing, and reaching.
- Ability to lift/move up to 20 lbs.
- Visual requirements include close, distance, color, peripheral vision, depth perception, and focus adjustment.
- Work environment typically has minimal noise.
