Service Writer – Retail (Starting at $20/hr)
We’re looking for a reliable, organized Service Writer to support our retail service department. You’ll handle customer communication, write accurate work orders, and coordinate daily workflow with technicians and management.
Responsibilities
- Evaluate incoming service requests and perform boat walk‑arounds
- Write clean, accurate work orders and invoices
- Communicate with customers and upsell additional services
- Assign and prioritize work for technicians
- Track, close, and file work orders and warranty claims
- Coordinate with operations teams and subcontractors
- Ensure proper boat storage and cleanliness before return
- Complete DOC Sheets and review parts availability
Pay
- Starting at $20/hr, based on experience
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