Branch Operations Manager – Material Handling- Charlotte, NC
Job Details:
• Location: Charlotte, NC
• Schedule: Monday to Friday - 8:00 AM – 5:00 PM
• Pay Range: $20-30 per hour
Why Join Us?
• Direct Hire Opportunity
• Benefits Package and PTO
• Career Growth Opportunity
Position Overview:
A fast-growing leader in the material handling industry is seeking a results-oriented Branch Operations Manager (PSM) to oversee a high-impact operations team. This role is ideal for someone who thrives in a performance-driven environment and has deep expertise in industrial equipment operations and team leadership.
Key Responsibilities:
• Operations Leadership
o Oversee daily functions including service, parts, and facility management.
o Streamline operational processes for higher efficiency and output.
• Strategic & Financial Oversight
o Lead budgeting, pricing, and reporting activities.
o Monitor and improve KPIs and performance metrics.
• Team Management & Development
o Foster a high-performance culture through mentoring and accountability.
o Provide structured training and leadership development initiatives.
• Customer Success & Market Expansion
o Strengthen client partnerships and drive customer loyalty.
o Contribute to market share growth through strategic planning.
• Vendor Coordination & Compliance
o Manage supplier relationships and procurement workflows.
o Ensure compliance with OSHA and all industry regulations.
Qualifications:
• Education: High School Diploma or GED required. Additional technical or business education is a plus.
• Experience: 7–10 years in sales/service/operations management, ideally in industrial or material handling sectors. 5+ years of team leadership, including supervision of technicians and support staff. Prior experience with forklifts, equipment rentals, or parts/service operations (preferred).
• Core Competencies: Strong communication and leadership skills. Proficient in Microsoft Office Suite and CRM/ERP systems. Ability to manage time effectively, adapt to change, and solve problems proactively.
• Certifications: Valid driver’s license and flexibility to travel up to 20% as needed.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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