Looking for a new gig? PeopleShare is hiring immediately in Columbus Ohio for Office Service Specialists!
Job Details for a Service Coordinator:
- Pay Rate: $17-18 an hour based on experience
- Hours: Monday-Friday 8:00am-5:00pm
- Location: Columbus, Ohio 43230
- Pay Cycle: Weekly
- Parking: Free
Job Duties and Responsibilities for a Service Coordinator:
· Runs high volume/production copy machines and performs binding and finishing work.
· Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
· Perform basic equipment troubleshooting and escalate calls to technicians
· Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc)
· Performs duties of scanning and /or imaging documents
· May perform Reception services on temporary/occasional basis
· Maintains records for management reports and inventories of supplies needed.
· Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
· Calculates charges for jobs performed and maintains logs and may generate reports.
· Responds to and coordinates all service calls required by customer.
· May perform filing duties in conjunction with specific customer requests.
· Delivers completed jobs to pre-determined customer locations within and outside of the site.
· Maintains daily meter and service logs.
· Answers customer questions regarding status or feasibility of job requests.
· Performs duties related to the shipping of materials.
· Performs duties related to the receiving of materials.
Qualifications for a Service Coordinator (Education, Experience and Certifications)
· Requires high school diploma or GED and 1-2 years of related work experience.
· Some related copy job experience is preferred.
· May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
· Demonstrate competency in basic computer skills including proficiency in MS Office Suite
Knowledge, Skills And Abilities Needed for a Service Coordinator:
· Working knowledge of copier and other related equipment and repair is preferred.
· Requires knowledge and understanding of shipping/receiving procedures.
· Basis electronics knowledge is preferred.
· Possesses ability to work independently and flexibly to complete projects.
· Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
· Possesses ability to comprehend instructions concerning mail delivery.
· Possesses troubleshooting and problem solving skills.
· Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
· Possesses excellent customer relations skills and excellent verbal communication skills.
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