Job Title: Seed Customer Service Representative
Woodridge, IL | Full-Time
About the Role
PeopleShare is hiring a Customer Service Rep in partnership with our client in Woodridge, IL. This role is key to ensuring seed quality standards are met while supporting daily operations across multiple departments.
About the Company
Our client is a leading horticultural supplier committed to delivering top-quality products and exceptional service. They pride themselves on teamwork, accuracy, and customer focus, creating a supportive environment where employees can grow and succeed.
Key Responsibilities
• Update and maintain the minimum germination list, test history database, and blocked seed list. Ensure seed stock meets quality standards and industry regulations.
• Process seed invoices, returns, and claims, ensuring accurate and timely payments and tracking of credits. Work closely with vendors to resolve issues and ensure prompt resolution.
• Work with Buyers, Seed Operations, and vendors to create and release processing work orders. Assist the Seed Operations team with receiving seed, conducting inventory counts, and performing warehouse duties as needed.
• Perform data entry, process paperwork, and maintain accurate records. Help manage seed storage, packaging, and shipping operations.
• During peak seasons, provide backup support to the Seed Operations Assistant Manager and collaborate with various departments to meet business needs.
Qualifications
• Strong proficiency in Microsoft Excel (including macros) and Microsoft Office Suite.
• Analytical mindset to identify trends, troubleshoot problems, and provide data-driven insights
• Knowledge of basic accounting principles (debits, credits, and financial statements).
• Excellent communication skills, both written and verbal, to interact with vendors, colleagues, and customers.
• Strong numerical aptitude, attention to detail, and organizational skills.
• Ability to work independently and collaboratively within a team environment.
• Exceptional time-management skills and ability to prioritize tasks in a fast-paced environment.
• High School Diploma or equivalent.
• 2+ years of experience in administrative, business support, or operations roles (preferably in seed or agricultural industries).
Why Join Us?
Work with a leading company in the horticultural industry.
Supportive, team-focused work environment.
Opportunities to learn across departments and grow your career.
Apply today through PeopleShare to take the next step in your career! Visit us at 440 W. Boughton Rd Suite 100 Bolingbrook, IL
PeopleShare is a leading Staffing Agency in the region and has temporary to hire and permanent jobs in Illinois (IL) throughout the Greater Chicago area - Bolingbrook, Burbank, Chicago, Crest Hill, Frankfort and Wheeling. We have openings for material handler, general labor, production line, receptionist, data entry, customer service, collections, office managers, cherry picker, administrative assistant, warehouse specialist, accounts payable clerk, accounts receivable clerk, file clerk, warehouse repack associate, assembly, production, pickers, packers, forklift, machine operators and maintenance mechanics.
PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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