Commercial Customer Service Representative
đź“Ť Baltimore, MD 21224
đź’Ľ Contract-to-HireÂ
💵 $18–$21/hour
🕒 Monday–Friday | 8:00 AM – 5:00 PM | No Weekends!
Are you a detail-oriented professional with strong customer service and data entry skills? Join a fast-growing company in the international logistics and customs brokerage industry! This is your opportunity to become part of a close-knit team that values reliability, initiative, and a positive workplace culture.
🌟 Why You'll Love This Opportunity
Unique Industry Experience – Be part of the fast-paced world of customs brokerage and logistics
Friendly Office Culture – Small team, collaborative environment
Work-Life Balance – Monday through Friday schedule with no weekend work
Casual Dress Code – Business casual attire (no ripped jeans, tank tops, or flip flops)
🛠️ Key Responsibilities
Answer and direct incoming customer calls
Perform high-volume data entry and maintain accurate client records
Coordinate deliveries and update trucking partners on ETAs
Communicate with customs offices regarding shipment clearance
Collaborate with internal teams to ensure smooth operations
đź“‹ Qualifications
Minimum 1 year of customer service or call center experience
Strong data entry skills (minimum 40 WPM)
Proficient in Microsoft Office, especially Excel and Word
Excellent written and verbal communication skills
Reliable and punctual with a proactive mindset
Ability to problem-solve and take initiative independently
Experience in logistics or shipping is a plus, but not required
âś… Additional Details
Schedule: Monday–Friday, 8 AM–5 PM
Breaks: Two paid 15-minute breaks and a one-hour unpaid lunch
Work Environment: Office-based, business casual setting
Temp-to-Hire Opportunity – Start as a contract employee with potential for long-term employment
Location: On-site in Hanover, MD (must have reliable transportation)
PPE: Not required
Physical Requirements: No lifting or equipment operation
Ready to grow your career in a unique and stable industry? Apply today!
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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