Title: Customer Service Representative
Location: Moorestown, NJ 08057
Duration: 3 month contract-to-hire
Pay: $20-23/hr
Schedule:
Flexible start times:
- 7:30 AM to 4:00 PM
- 8:00 AM to 4:30 PM
About Us
We are a global leader in manufacturing paper baking molds for the food industry. We are seeking a reliable, detail-oriented Customer Service Representative to support our growing customer base.
Position Overview
This role is the primary point of contact for customers and supports order processing, account management, and day-to-day service needs. The ideal candidate is organized, responsive, and comfortable working in a fast-paced, team-oriented environment.
Key Responsibilities
- Respond to customer inquiries via phone and email in a timely, professional manner
- Process orders, payments, and account updates accurately
- Provide product and order information to customers
- Maintain accurate records using Microsoft Office and CRM systems
- Support sales team with customer onboarding and account coordination
- Perform data entry and ensure customer information is up to date
Qualifications
- 3+ years of customer service or client support experience for large-scale customers in manufacturing or distribution
- ERP/order management exposure
- Coordination with production/logistics
- Strong communication and problem-solving skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- High attention to detail and accuracy
- Ability to manage multiple tasks and priorities
Benefits
- 401(k) with company match
- Health, dental, and vision insurance
- Paid time off
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