PeopleShare is seeking a REMOTE Technical Business Analyst for an innovative, industry leading healthcare company! You will play a critical role in the client software development lifecycle, with emphasis on the upfront conception/design of new client programs, client enhancements, and development of new client-driven products.
Schedule: Monday – Friday, 8:30AM – 5PM
Salary: $45-53/hour
Long-Term Contract with opportunity for Perm
Responsibilities for Technical Business Analyst:
•Work in conjunction with SMEs to research and analyze the customer’s current offerings to discover requirements and develop effective solutions to meet client service needs as well as enhance the patient experience
•Collaborate with operation leads to create fully integrated end-to-end solutions through a mixture of technology and process
•Provide technical subject matter expertise and detailed project scope to support the estimation process and eventually the more detailed requirements phase
•Lead discovery sessions and requirements gathering process with cross functional teams
•Gather unique customer needs or problem statements to further develop a customized service offering and value proposition
•Create mockups, wireframes, and prototypes that illustrate current and future workflows to facilitate market research, user testing, and product ideation
•Document program features, requirements, and needs for technology to execute
•Translate technical requirements to the business and vice versa to bridge the communication amongst stakeholders
•Document process flows to identify actors, inputs, outputs, and dependencies; ensure software development decisions support process model
•Support customer needs with techniques such as research requests, data pilot requests, deck creation, process flow updates
•Define epics, user stories, and prioritize accordingly for project delivery design
•Support business in creating business user training materials related to system enhancements and new applications; assist in the training
•Perform data analysis and translate the data into actionable business requirements
•Work closely with the operations and PMO team on project update and processes
Requirements for Technical Business Analyst:
- 5+ years of software development business analysis; within an agile software development SDLC
- 2+ years of Specialty pharmacy background Highly proficient in gathering, documenting, and communicating business requirements to business and technical resources
- Bachelor's Degree Required, Master's a plus
- Demonstrates ability to analyze problems and understand the necessary components of a solution through planning, cost/benefit analysis, testing and reporting
- Conveys information clearly and effectively through both formal and informal documents and presentations
- Working knowledge of Process flows, journey diagrams, blueprints, technical specifications, such as APIs, including json, XML, data dictionaries
- Excellent communication and interpersonal skills.
- Demonstrates leadership and ability to provide direction
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