PeopleShare is seeking a receptionist to join our clients’ dynamic and customer-focused team! The ideal candidate will handle incoming phone calls and live chats, assist customers with orders, resolve issues, and provide exceptional service in every interaction. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment.
SCHEDULE: Monday – Friday 8:00am -5:00pm
Starting Rate: $16.00 -$18.00
Job Details for receptionist:
- Client Interaction:
Greeting clients and visitors, determine the purpose of their visit, and provide a friendly, polite and professional first impression.
- Communication:
Promptly answer and route incoming phone calls, respond to or forward inquiries to the appropriate attorney/staff, and relay messages to attorneys and staff. Maintain regular communication with Firm Administrator.
- Scheduling:
Schedule appointments, consultations, and meetings, and manage conference room bookings.
- Administrative Tasks:
Perform general administrative duties such as typing, filing, photocopying, scanning, data entry, and managing docketing and calendaring of deadlines or events.
- Office Management/Supplies:
Manage office supplies ranging from stationery to lunchroom necessities, including monitoring inventory and placing the orders. Maintain the cleanliness and organization of the reception area, and handle incoming and outgoing mail, faxes, and deliveries.
- Confidentiality/Discretion:
Handle sensitive client and case information with discretion and maintain strict
confidentiality in accordance with the Professional Rules of Conduct for attorneys. Handle confidential legal information with the utmost discretion.
- Document Handling (Internal and Mail):
Assist with organizing, filing, and maintaining legal documents. Process incoming mail in accordance with the procedures of the firm, including timestamping received mail as a critical function. Manage hand deliveries from clients and deliveries from vendors, including UPS, USPS, FedEx, Amazon, etc.
Required Skills and Qualifications:
- Customer Service:
Strong verbal communication and interpersonal skills to interact effectively with clients and colleagues.
- Organization and Multitasking:
Excellent organizational skills and the ability to multitask in a busy front-desk environment.
- Technical Proficiency:
Familiarity with multi-line phone systems, office scheduling tools, and basic Microsoft Office applications which include Outlook (email and calendaring), Word and Excel. Must have a willingness to learn new things, such as legal specific terminology and processes as well as computer applications.
- Professionalism:
Job Requirements for receptionist
- HS Diploma/GED
- Customer Service
- Technical Proficiency
PeopleShare is the leading Staffing Agency in the region and has temporary and permanent jobs in Pennsylvania (PA) – Pottsville, Schuylkill Haven, Pine Grove, Frackville, Tamaqua, Minersville. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, Human Resource Assistant, Safety Coordinator, maintenance mechanics, Maintenance Manager Machine Operator/Extrusion, and office managers.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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