PeopleShare is seeking a motivated, customer‑focused Customer Service Representative to join our team. This role blends customer service, administrative operations, and sales support - ideal for someone who excels in communication, problem‑solving, and delivering a high‑quality customer experience. APPLY NOW!
Customer Service Representative Job Details:
Schedule: Monday to Friday, 10:30am to 7:00pm - FULLY ONSITE
Pay Rate: $20/hour
Customer Service Representative Job Description:
Respond to customers via telephone while maintaining all corporate guidelines and performance standards.
Demonstrate exceptional customer‑care skills including empathy, active listening, courtesy, and helpfulness.
Record, investigate, and resolve member complaints in accordance with Grievance Procedure guidelines.
Recommend new ideas for service, process improvements, and organizational growth.
Log, track, and document all interactions and issues accurately using internal online systems.
Proactively generate sales opportunities with new customers through cold calling and follow‑up on provided leads.
Customer Service Representative Job Requirements:
Strong communication and customer‑service orientation
Ability to multitask in a fast‑paced environment
Professional phone presence and strong interpersonal skills
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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