Deliver Exceptional Service & Support - PeopleShare is now hiring a Customer Service Specialist in Oilville, VA!
Customer Service Specialist Job Details:
- Schedule: Monday – Friday 8AM-5PM
- Pay Rate: $22–$24/hour
- Contract to Hire Opportunity
Customer Service Specialist Responsibilities:
- Respond to customer inquiries, provide timely quotes, and follow up to secure orders
- Maintain a quote log and handle general information requests and product documentation
- Support sales reps by managing quotes, emails, voicemails, and gathering missing order or customer details
- Create and accurately enter sales orders for attachments, parts, and warranties
- Provide customers with specifications, dimensions, installation instructions, and estimated delivery times
- Reserve equipment requiring serial numbers before POs or pre-payment
- Assist with collections and support return processes (RGAs) by providing necessary information
- Field incoming calls related to customer service, order entry, and quoting
- Ensure clear, detailed order packets are sent out promptly and include revisions when needed
- Communicate with internal teams to coordinate and process orders efficiently
- Monitor key operational areas including drop ships, open orders, containers in transit, and welding schedules
- Maintain a professional and respectful attitude in all interactions with customers and coworkers
Customer Service Specialist Requirements:
- 2+ years of experience in customer service, inside sales, or order processing
- Strong written and verbal communication skills
- High attention to detail and accuracy in handling quotes and sales orders
- Proficient in Microsoft Office and order entry systems
- Ability to prioritize tasks, follow up effectively, and manage time independently
- Professional demeanor with a strong focus on customer satisfaction and team support
PeopleShare is the leading staffing agency in the region, offering temporary-to-hire and permanent opportunities across 8 states. Openings include receptionist, data entry, customer service, customer service, customer service, customer service, sales orders, sales orders, sales orders, sales orders, POs, POs, POs, POs, POs, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND36
