PeopleShare is seeking experienced Customer Service Representatives who enjoy problem solving and building client relationships. In this role, you'll be providing technical assistance and support to customers through phone, email and chat. Ready to get started? Apply today and be part of a team that keeps things moving!
Customer Service Representative Job Details:
- Schedule: Monday to Friday, 10am to 7pm or 11am to 8pm
- Pay Rate: $20/hour
Customer Service Representative Job Description:
Respond to customer inquiries regarding compliance and benefits products via telephone, email, or chat.
Provide technical problem resolution and communicate solutions to customers.
Analyze customer service needs and collaborate with other departments to develop appropriate solutions
Record customer interactions and research product information using customer relationship applications or databases.
Customer Service Representative Job Requirements:
Proficient in customer interaction, adept at engaging with customers via various communication channels.
Able to handle customer requests and inquiries efficiently.
Able to conduct thorough inquiry research and respond to customer queries promptly and accurately.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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