Kickstart Your Career in Collections – No Experience Needed!
PeopleShare is hiring Entry Level Collections Call Center Representatives for a well-established, family-owned financial services company in Newark, DE! With over 30 years in business, this company values teamwork, growth, and employee appreciation. Whether you’re a recent grad or looking to transition from retail or food service into an office role, this is your chance to launch a stable, rewarding career with full training and ongoing support.
Why You’ll Love It Here: As an Entry Level Call Center Representative you’ll help customers resolve past-due accounts while providing exceptional service and professional problem-solving. Enjoy $16/hour with bonus potential, benefits, PTO, 401K, and paid holidays off. This company promotes from within and celebrates success with monthly incentives and team-building events, and maintains a calm and supportive environment!
Bilingual candidates and recent graduates are encouraged to apply—start your new career today!
Details for the Entry Level Collections Call Center Representatives:
- Pay Rate: $16/hour with an increase upon conversion *Plus uncapped monthly bonuses and paid holidays!*
- Schedule: Monday- Friday 8am-5pm, at least 2 nights a week 12pm-9pm, and rotating Saturdays 8am-12pm
- Full Benefits, 401K and PTO after probationary period
Job Responsibilities for the Entry Level Collections Call Center Representatives:
- Achieve department standards and goals set by management regarding continuous efforts to contact clients and collect on debtor accounts
- Work minimum number of accounts per hour as set by management
- Set up suitable payment arrangements once contact with a debtor has been made
- Follow up on all accounts until the debt is paid, settled, cure from delinquency, or deemed uncollectible by management
- Perform all phases of skip tracing work
- Keep accurate records and documentation of activity on accounts that have been worked through in accordance of the policies and procedures set forth by the company
- Adhere to and abide by all regulations set forth by the FDCPA (Fair Debt Collection Practices Act)
- Complete any other duties set forth by the General Manager or Section Manager
Job Requirements for the Entry Level Collections Call Center Representatives:
- High School Diploma required
- Good oral communication, and organization skills
- Basic computer skills required
- Customer service experience required
- Required to work 40 hours a week, including two night shifts a week
- Required attendance and completion of training program
Bonuses and Perks for the Entry Level Collections Call Center Representatives:
- Great benefits, PTO, Holiday pay, team celebrations and prizes!
- Eligible for earning monthly bonuses day 1
- Team environment!
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Delaware (DE) - New Castle, Newark, and Wilmington. We have openings for warehouse associate, assembly, production, forklift order puller, forklift, machine operators, maintenance mechanics, receptionist, data entry, customer service, concierge representative, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, contact center agents, and office managers.
PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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