Job Details for Customer Service Representative:
- Schedule: M-F, 7am-5pm
- Pay Rate: $20-$21/hr depending on experience
- Temp to Hire
- Start date: ASAP ( Training in Brick, NJ and then full time at Farmingdale, NJ)
Job Responsibilities & Description for Customer Service Representative:
- Assist customer with product questions, ordering, order tracking, complaints, and problems
- Enter orders into system for billing and delivery
- Prepare quotes and coordinate mailings of literature and samples
- Coordinate delivery schedules with dispatch
- Retrieve needed information for credit department
- Issue credits or debits accurately when applicable
- Answer incoming calls
- Take sales orders from sales representatives and customers by phone and e-mail
- Assist walk-in counter customers
- Receive cash payments and run credit card and check approvals
- Categorize, file, and maintain ship ticket copies for audit purposes and file all customer records
Job Requirements for Customer Service Representative:
- 2+ years of Customer Service OR sales experience
- Excellent phone and communication skills
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in New Jersey (NJ) – Burlington, Cherry Hill, Cranbury, Plainsboro, Princeton, Robbinsville, Swedesboro, & Trenton; and in PA – Levittown, Fairless Hills, & Philadelphia. We have openings for warehouse, assembly, production, forklift, machine operators, maintenance mechanics, receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, and office managers.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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