PeopleShare is seeking a Customer Service Representative to provide direct support to Account Executives, Marketing Associates, and customers. This role involves administrative and clerical duties, ensuring accurate order processing and exceptional customer service in a fast-paced environment.
Job Details for Customer Service Representative:
- Pay Rate: $21.25/hour
- Schedule: Monday – Friday, 7:00 AM – 4:30 PM
- Location: Orlando, FL 32822
Job Responsibilities for Customer Service Representative:
- Perform administrative tasks including scanning documents and entering orders
- Pick up shipping manifests from the shipping department
- Check orders for accuracy
- Respond to emails and phone calls from colleagues and customers
- Answer incoming customer inquiries and resolve issues promptly
- Handle transportation/routing questions for deliveries
- Process will-call orders and provide invoice copies
- Monitor orders before cut-off and manage same-day deliveries
- Communicate regularly with Account Executives and customers
Job Requirements for Customer Service Representative:
- 0–3 years of experience in customer service or administrative roles
- High school diploma or equivalent
- Strong telephone communication skills
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office Suite
- Ability to sit and work at a computer for extended periods
- Self-starter with a positive attitude and team-oriented mindset