Wireless Retail Store Manger
Up to $85,000.00 per year
PLUS: Uncapped commission structure + performance bonuses
Flexible, including evenings, weekends, and holidays
BENEFITS AVAILABLE:
- Strong base pay based on your previous experience in a similar or identical role.
- Performance bonuses based on achieving key initiatives.
- Flexible Work Schedule.
- Employee Health Plan.
- Personal Time Off.
- Great and fun working atmosphere.
- Significant opportunities to grow in our company.
- Win prizes and trips through various sales contests throughout the year.
Job Description FOR RETAIL STORE MANAGER:
The Retail Store Manager will be responsible for leading and supporting the team to ensure they are fully trained in the sales processes, products and services, and consistently meet operational excellence standards. The ideal candidate will have extensive experience in retail, ideally within the wireless industry, and a proven ability to deliver exceptional customer experiences. This includes effectively guiding the sales process, providing in-depth product and service knowledge, and managing customer concerns with professionalism and a positive attitude.
JOB RESPOSIBILITES FOR RETAIL STORE MANAGER:
- Building a positive, customer and goal-oriented environment.
- Interview, hire, schedule, and supervise a team of Wireless Sales Associates.
- Meet or exceed both your personal and team key performance indicators each month
- Coach/mentor your team every day so they can provide an exceptional customer experience each time.
- Ensure your assigned location is operating under the specific guidelines
- Ensure all promotional role outs, inventory procedures or other duties and tasks assigned are executed timely and correctly.
- Set an example of personal and professional conduct for employees and others.
Job Requirements FOR RETAIL STORE MANAGER:
- 2+ years of experience in a similar retail management role, preferably with a wireless business, with experience leading and managing team members.
- Proven track record of success in prior sales and leadership roles.
- Ability to lead, coach, and inspire a team to achieve individual and collective goals.
- Passion for retail, wireless technology, and delivering top-notch customer service.
- Willingness to travel to various locations across the Midwest as business needs require.
- Strong communication and interpersonal skills to build relationships with both customers and team members.
- Exceptional attention to detail and a commitment to accuracy in all tasks.
- Flexibility to work evenings, weekends, and holidays as part of a dynamic schedule.
TOP 5 TRAITS THE IDEAL CANDIDATE MUST POSSESS:
- Retail Experience – Over 2 years of experience in a similar retail environment, ideally in the wireless industry.
- Sales Success – Proven track record of achievement in prior sales and leadership roles.
- Customer Focus – Strong passion for providing excellent customer service and creating positive customer experiences.
- Communication Skills – Strong interpersonal and communication skills for interacting with team members and customers.
- Flexibility – Ability to adapt to varying schedules, including evenings, weekends, and holidays. Ability to travel across multiple locations as needed.
ABOUT THE COMPANY:
- Fastest-growing Wireless Premium Retailer in the Midwest
- Comprehensive employee benefits package
- Career growth and advancement opportunities
ABOUT THE JOB:
- Competitive base pay with uncapped commission potential
- Flexible work schedule
- Opportunities to win prizes and trips through sales contests
- Free lunch on Fridays
- 50% off Wireless Service
- Career advancement
TOP 3 TECHNICAL (HARD) SKILLS REQUIRED:
- Sales Process Management – Expertise in overseeing and optimizing the sales process to meet or exceed targets.
- Wireless Product Knowledge – In-depth understanding of Wireless products, services, and technologies.
- Team Leadership and Staff Development – Experience in managing, coaching, and training team members to achieve operational excellence.
TOP 3 SOFT SKILLS REQUIRED:
- Communication – The ability to effectively interact with team members, customers, and leadership, ensuring clarity and understanding.
- Problem-Solving – Strong capacity to address customer concerns and resolve issues with professionalism and a positive attitude.
- Adaptability – Flexibility to adjust to changing business needs, schedules, and customer demands.
DAY-TO-DAY DUTIES:
- Team Supervision and Coaching – Oversee daily operations, provide guidance, coaching, and support to team members to ensure high performance and adherence to company standards.
- Sales Monitoring and Goal Setting – Track team sales performance, set daily sales targets, and motivate the team to achieve individual and collective goals.
- Customer Interaction – Address customer inquiries, concerns, and service issues, ensuring a positive and effective resolution while maintaining high satisfaction levels.
- Inventory Management – Monitor stock levels, assist with inventory management, and ensure the store is well-stocked with products.
- Operational Compliance – Ensure all store operations adhere to company’s policies, procedures, and retail standards, including store cleanliness, merchandising, and security protocols.
- Training and Development – Conduct training sessions to ensure team members are well-versed in product knowledge, sales processes, and customer service techniques.
- Reporting and Administrative Tasks – Handle daily sales reports, employee scheduling, and other administrative duties as needed.
TOP REASONS EMPLOYEES LOVE WORKING HERE:
- Fun and dynamic work environment
- Growth opportunities within the company
- Competitive pay with uncapped commission potential
- Quarterly and Annual sales contests
Apply now!
Elizabeth Garza-Aguinaga
elizabeth.garza-aguinaga@peopleshareworks.com
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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