PeopleShare is looking for a Case Manager in Vineland, NJ 08360 for a role with a non-profit that helps homeless Veterans find housing. This role entails conducting assessments and working with 15-30 Veteran households on a plan for housing and managing the individual cases (non-clinical). If you have a previous background working at a doctor's office or at a homeless shelter, this may be the position for you!
Title: Case Manager
Location: Vineland, NJ 08360 (primary office)
Salary: Full-time Direct Hire: $55k/year
Schedule: Monday-Friday, 8:30-4:30 PM, 30 minute lunch.
Travel Requirement: 15-30% in Southern NJ counties, vehicle provided
Overview:
The Case Managers provide Case Management for approximately 15-30 veteran households at a time, supporting development and achievement of individual housing stability plans.
- Consulting with potential clients to assess needs and determine program eligibility
- Working with clients to create individualized housing stability plans with client-specific goals
- Monitoring clients from the time of intake until they exit the program
- Ensuring that clients obtain needed supportive services
Key processes include:
- Providing ongoing support and expertise through assessment, planning, implementation, and overall evaluation of the veteran’s needs as drawn from his/her goal/action plans.
- Obtaining information contributing to the client’s situation and evaluating these, along with the client’s capabilities/skills.
- Collaborating weekly with the Housing Coordinator, Social Worker and Income Stabilization Specialist on action/service plans, coordinating approaches for successful outcomes.
- Following up to determine quantity and quality of service provided to the veterans and the status of his/her care
- 70% of the Case Manager’s work effort should be to case management and approximately 30% with outreach.
Responsibilities:
- Conduct outreach to identify and provide services for target populations
- Develop effective plans for clients, in coordination with the Social Worker
- Provide Case Management with a focus on “housing first”
- Connect clients to VA resources/benefits
- Connect clients to mainstream resources/benefits
- Support and execute fundraising events
Client Satisfaction:
- Assist clients, family members or other clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
- Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
- Identify yourself in a pleasant and positive manner.
- Participates in case management meetings.
- Coordinate, through case management, an active behavioral health treatment plan when appropriate.
- Provides educational presentations related to functional life skills, time management, anger management, communication skills, values clarification, budgeting, independent living and parenting skills.
Requirements:
- Software experience including but not limited to Microsoft Office Suite.
- The ability to communicate with all levels of the organization. This position also requires a solid, self-directed individual who can excel both independently and as a team player in a fast-paced environment. Candidates must be able to complete tasks at accepted levels of quality.
- Identifies and resolves problems in a timely manner; gathers and skillfully analyzes information
- Speaks clearly and convincingly
- Decision-making; staff in planning; available to staff; provides regular performance feedback; and develops subordinates’ skills and encourages development.
- Exhibits sound and accurate judgment and makes timely decisions.
- Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
