Job Description:
We are seeking an experienced Customer Service Representative to join our team at PeopleShare. If you have a background in customer service and enjoy working in a fast-paced environment, we want you to bring your skills to our team. In this role, you will be responsible for providing top-tier customer support by answering inquiries, processing orders, and resolving issues in a professional and efficient manner.
Job Details:
- Location: Butler, PA
- Monday-Friday 8:00 AM - 5:00PM
- Pay rate: $16-17/hour
Key Responsibilities:
Respond to customer inquiries and provide accurate information regarding services via phone, email, and in-person
Process orders, including service details, pricing, and delivery information
Address and resolve customer issues or complaints in a timely and professional manner
Maintain a friendly and approachable demeanor to ensure customers feel valued
Work closely with team members to ensure smooth operations and quick responses to customer needs
Manage and update customer accounts to ensure accurate records
Offer solutions that align with company policies and meet customer expectations
Foster customer loyalty through high-quality, consistent service
Requirements:
Previous customer service experience, with the ability to interact with customers via phone, email, or in-person
Proficiency in Microsoft Outlook, Word, and other basic computer programs
Strong communication and interpersonal skills
Outgoing personality with a passion for providing excellent customer service
Strong problem-solving skills and the ability to manage multiple tasks at once
Ability to work effectively in a team environment
Why Join Us?
Competitive salary and comprehensive benefits package
Opportunities for career growth and advancement
Supportive team environment focused on work-life balance
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) throughout the Pittsburgh area – Monroeville, Export, Murrysville, Canonsburg, Mount Pleasant, New Kensington, Moon Township, Robinson, Beaver, Green Tree, Downtown, Cranberry Township, Bradford Woods, Callery, Evans City, Mars, Seven Fields, Warrendale, and Wexford. We have openings for receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, electronic assemblers, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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